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General

Where is Flexy Store located?

How long do support requests take?

There is a "Sale" on, how long will it last?

Orders

I ordered something, but want to cancel

I ordered something, but want to change the order

My order arrived, but the items were wrong

My order arrived and I need to change the size

How does the Satisfaction Guarantee work?

Payment Details

What types of payment do you accept?

Shipping

Do you deliver to my country?

How long will it take to get my order?

Sales taxes & duties

Important Tracking Information

Who is the shipping company?

My tracking says “no information available at the moment”.

How do I stay updated about my order tracking?

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